Frequently Asked Questions

Our whisky glasses are meticulously crafted, combining traditional Japanese craftsmanship with a modern, luxurious design. Each piece is designed to enhance the whisky-tasting experience, offering a blend of elegance, functionality, and sophistication.

Every glass is handcrafted by skilled artisans using high-quality materials. We emphasise intricate design elements inspired by Japanese culture and nature, ensuring a unique and premium drinking experience with each glass.

Yes, our glasses are made with durability in mind, using materials that withstand regular use. While designed for luxury, they are practical enough for both everyday enjoyment and special occasions.

Absolutely! Each glass comes in a beautiful wooden gift box, making it a perfect gift for whisky lovers, collectors, or anyone who appreciates fine glassware.

Yes, we ship to a select list of countries. Currently, we offer shipping to Australia, the United States, the United Kingdom, Canada, and various other locations. Visit our delivery page for a complete list of countries.

Shipping times vary depending on the destination, taking between 7-14 business days after your order has been processed. Once shipped, you will receive a tracking number to monitor your order’s progress.

We want you to love your purchase! If you are not satisfied, we accept returns within 7 days of receiving your order. Items must be in unused, original condition with packaging intact. Please see our Refund Policy for further details.

To keep your whisky glasses in pristine condition, we recommend hand washing with mild soap and warm water. Avoid abrasive materials or dishwasher use, as this can damage the glass and intricate designs.

Yes, we offer special pricing and options for bulk orders, which is ideal for businesses, bars, or restaurants. Please contact us here for details on customisation and bulk purchasing.

Yes! We occasionally offer discounts for new customers and special promotions. Be sure to subscribe to our newsletter to stay updated on any deals and discounts.

We accept major credit cards, PayPal, and other secure payment methods for easy and convenient checkout.

Absolutely! Our whisky glasses come in an elegant wooden gift box, perfect for birthdays, anniversaries, holidays, and special occasions. Each glass provides a luxurious, memorable gift for whisky enthusiasts.

If you have any questions or need assistance, please feel free to reach out to us through the Contact Us page on our website. We’re here to help!

If you need to make changes to your order, please contact us as soon as possible. While we strive to accommodate modifications, once an order is processed, changes may not be possible.

Yes, after your order is dispatched, you will receive a tracking number via email, allowing you to monitor its progress until it arrives at your doorstep.

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We’re always excited to partner with passionate creators who love luxury glassware and the art of whisky as much as we do! By joining the SohoKo community, you’ll have exclusive access to our products, special discounts, and the opportunity to collaborate on exciting content. If you’re interested in showcasing our unique whisky glasses to your audience, reach out to us through our Join Us page. Let’s raise a glass to creating together!